BHV.NL PRIVACY POLICY

Thank you for visiting us and for your interest in BHV.NL. 

This Privacy Policy describes how and why we collect which information when you visit our website(s) or use our services. We are happy to tell you how we register and use this information. 

First of all, we take your privacy very seriously and never sell lists or e-mail addresses. 
Personal data is treated and secured with the greatest possible care. We are equipped to the AVG (General Data Protection Regulation) and e-Privacy legislation.

No personal data is stored when visiting our websites! Personal data is only stored if you share it with us. For example, during a contact moment (by telephone or e-mail) or through a contact, registration, quotation, or request for advice form.

Cookies for the use of our website(s):


BHV.NL uses cookies and technologies in order to offer you the best visitor experience. The use of cookies is completely safe, and cookies are never used to retrieve private information such as passwords. With cookies we ensure that our websites and email campaigns work properly, make sure you’ll sooner find what you're looking, offer you relevant information, ads and analyse the use of our website (s). To make proper use of our website we advise you to accept our cookies. 

After accepting our cookies, text files will be placed on your computer, so we have access to some of your anonymous data. 

Type of cookies used by BHV.NL
  • Necessary cookies: Cookies that ensure the website works properly, that you can navigate through the website and use its features. These cookies do not identify you as an individual. If you do not accept these cookies, it may affect the operation of the website or parts of it.
  • Functional Cookies: Cookies that remember which choices you make during your web visit in order to provide a more personalised online experience. The information these cookies collect will not be personally identifiable information but will only contain information about the pages you have visited. This allows us to show you which courses you have viewed. If you do not accept these cookies, it may affect the performance and functionality of the BHV.NL platform or website and restrict your access to the contents of the platform or website.
  • Performance cookies: Cookies that provide us with information about the web pages visited, the time spent on the website and any problems encountered, such as error messages. This helps us understand how visitors interact with our websites, so we can improve performance and tailor communications to meet the information needs of our website visitors, and quickly detect and resolve any problems on the website. These cookies do not identify you as an individual. All data is collected and combined anonymously.
  • Targeting/advertising cookies: These cookies follow you over a longer period of time, across different websites and are able to build up a profile. This allows you to be segmented according to specific interests. These cookies are widely used to send more targeted and personalised e-mails and advertisements online.
Advertisement and paid advertising
We have a partnership to manage and display our ads on other websites. An advertising network (such as Google, LinkedIn, Twitter and so on.) places one or more cookies on your computer through a third-party website. These cookies can be read by the network on the website that is part of this ad network. Most cookies can track consumers through their IP address, allowing them to collect personally identifiable information. There are "session" and "permanent" cookies. Session cookies are temporary cookies that remain on your computer/device until you leave the BHV.NL website. Permanent cookies remain on your computer for much longer or until they are manually deleted (how long the cookie remains on your device depends on the 'lifetime' of the specific cookie and on your browser settings).

Below is a list of the cookies placed by BHV.NL websites:
 
Used cookie Purpose Type Lifespan
Google Analytics Investigate the use of BHV.NL websites in order to better identify target groups, understand statistics and improve the website. Performance Maximum 2 years
Google AdWords Analysis and tracking and advertising to make relevant offers or to display information. Tracking en Advertising Maximum 2 years
LinkedIn (Bizo) Also for analysis, profiling, and retargeting. Tracking en Advertising Maximum 2 years
 
Read more about cookies and related regulations... »

Deleting cookies
The easiest way to delete your cookies is through your browser settings. See how you can do this here: https://www.consumentenbond.nl/internet-privacy/cookies-verwijderen 

If you wish to unsubscribe from "interest-based advertising", see: http://www.youronlinechoices.com/nl/ Note: Keep in mind that you may continue to receive generic ads. If you use different devices (e.g. your computer, smartphone, tablet and so on.) you will need to adjust the cookie preferences for each browser on each device.

Personal data

This is information that can be used to identify you. The information about you includes data such as your first name and surname, date of birth, gender, contact details, job details, stated interests, ordered products, login details, payment details and billing details.

BHV.NL is equipped to the AVG (General Data Protection Regulation) and e-Privacy legislation. 
We register your personal data only if they are completed by you or passed on to us by telephone or e-mail. We treat and secure the personal data provided by you with the utmost care and store it in accordance with the legal retention obligation. When you share information with us, you consent to the collection, use and storage of this information by us. 

We use personal data to:
  • contact you after a; call back, contact, quotation request or request for advice
  • confirm a registration or order 
  • handle, deliver and evaluate our product and service offering 
  • create an online customer account for you (such as myBHV)
  • be able to send a reminder e-mail about the expiry of certificates 
  • inform you of important changes and relevant, carefully selected topics by post or e-mail. 
The data you share with us will be retained for as long as necessary to process your request and may also be entered into our systems for storage in accordance with the legal retention requirements. In addition, like any other organization, we are legally obliged to cooperate with questions from government agencies (in case of legal obligations and to meet our tax obligations).

Newsletter 
BHV.NL sends out a newsletter up to 6 times a year. Would you like to stay informed about the latest developments in the field of emergency response and safety? And would you like to be the first to receive information about our products, services, and innovations? Then subscribe to the BHV.NL newsletter! You can sign up through: https://www.bhv.nl/email-aanmelden/ 

After registration you will receive an e-mail from us at the specified e-mail address to confirm your subscription and each newsletter contains a link to unsubscribe. We do not provide any e-mail file(s) to partners, suppliers or third parties.

Forwarding information
As an e-mail subscriber or visitor you can 'forward information to a friend' or use the 'share this article' functionality. We allow sharing of our e-mail or website content. This data will not be stored and will only be used once, for sending the information.

Information from other sources
We may receive information about you, such as your name, email address, demographic information, location and use of social media platforms, by searching for these on the internet or by using tools (of third parties).

Partners and suppliers / Third parties
We work with partners and suppliers in the performance of our services and activities. With all partners and suppliers who have access to (part of) your data, we have made agreements about the use and security and separate agreements are made to ensure your privacy. BHV.NL only shares the information necessary to provide the service or activity. BHV.NL does not sell personal information to third parties.

Security 
With all our suppliers we have agreements on the processing of personal data for both the technical and organisational functioning. Thereby we protect personal data against unlawful use. Data is sent over the internet through secure connections and is processed and stored in certified data centres. Personal data is shielded from search engines.

The employees of BHV.NL are obliged by law to respect the confidentiality of personal data. This obligation is laid down in a confidentiality agreement and also applies to third parties that are engaged by us in performing our services and activities.

Accessing and modifying personal data - GDPR
Following the European Data Protection Act (GDPR), you have the right to be informed about which of your personal data we have stored in our databases. If the personal data is not or no longer correct or complete, you can ask us to supplement, correct or delete your personal data. 

Before we process a request, we will check the identity of the requester to ensure the protection of personal data. Requests for adjustments will be carried out as quickly as possible. If the request cannot (yet) be carried out, we will inform you about the reason for this. Please contact us by telephone on 024-3730977 or send an e-mail to info@bhv.nl.

​Changes to this Privacy Policy

This privacy statement is tailored to the use and possibilities of our websites. Adjustments or changes can lead to changes in the privacy declaration. We advise you to keep an eye on this page for our current privacy policy.

This privacy statement applies to all commercial websites of Commitment b.v. : BHV.NL, Veiligheidstrainingen.nl and BHVassist.nl.

This page was last updated on 22 April 2021.

info@bhv.nl

024 373 09 77
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